What Are Cookies
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies… https://en.wikipedia.org/wiki/HTTP_cookie

How We Use Cookies
We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set
When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page. https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

The site uses Crazy Egg, a feedback and user behaviour tool, which sets cookies that allows us to track where users are clicking and where they are not. It uses heat maps and other similar visual indicators so that we can better understand our users’ needs and to optimise our website and experience.

Crazy Egg uses cookies to track individual sessions and display surveys.Crazy Egg is compliant with the various pieces of privacy legislation across the globe including GDPR, CCPA, HIPAA, and PIPEDA. Their Snapshots feature is based on aggregated and anonymised data. They do not store user IP addresses.

Crazy Egg believes it is essential to ensure that sensitive customer information is kept private, reflected in how they process their Recordings feature. When visitors type in an input field, they mask the typed characters.Crazy Egg cookies will not be activated unless you consent to optional cookies.

Information Collected from Crazy Egg Visitors

Crazy Egg may receive and collect certain Information furnished by the visitor’s browser or otherwise by their access device (“Device Information”), such as:

• Browser Information
• Operating System Information
• Mobile Device Information (e.g., device identifier, mobile operating system, etc.)
• IP address (stored in anonymised form)
• Page Accessed
• Geographic Location
• Time of visit (by day, week, and duration)
• Whether the visitor is a new or return visitor
• Other such Information as may be delivered or shared by the applicable browser or access software or device.

To opt out please click here https://www.crazyegg.com/opt-out.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then you can contact us through one of our preferred contact methods.

Email: info@vanderhurd.co.uk

Updated 31^st July 2025